Phone is charging but Carplay not working? 15 ways to fix it

When you connect your iPhone to your car, you see that the phone is charging, but your device is not recognized by your car media player. If that happens, you can’t access your iPhone’s feature in a car, making it difficult to get directions, use Siri, and more.

Phone charging is a basic part that most cars handle without a problem. However, the modern feature like Apple CarPlay needs some additional software to work smoothly. Many car manufacturers have started to push Apple CarPlay in their car models. That’s why it’s not well optimized for every model, and you’ll occasionally experience minor glitches.

In this article, I have covered some common causes of this problem and several ways to resolve them.

Why is CarPlay not working?

Here, I have listed some common reasons why your CarPlay is not working. They are listed below:

  • You may have disabled the CarPlay feature on your iPhone.
  • Your car may not support CarPlay.
  • Your device may have overheated.
  • Disabling Siri can also lead to this problem.
  • It is possible that your iPhone is running on the old version of iOS.

How to fix CarPlay not working

Once you know the reason why your CarPlay is not working, let’s move on to the solution part where you will find different solutions that you can try and solve quickly.

Enable CarPlay

You must first know how to enable the CarPlay feature on your iPhone. You may have turned it off by mistake and didn’t realize it. It could also be automatically disconnected. You can just plug it back in. Follow the given instructions to enable it.

  1. Open configuration.
  2. Play General.
  3. To go CarPlay.
  4. Find your car and connect it.
    Find your car and connect it

check compatibility

Having an iPhone and a car does not allow you to automatically connect to this feature. Various factors can cause CarPlay not to work in your car. For example, your car itself does not support Apple CarPlay.

Also, your CarPlay is not working because you live in an unsupported region. Apple Car is officially only available in 36 countries. You can wait and let Apple and your car manufacturer take you to your region.

Check your iPhone connection

Your device and car must connect via Bluetooth or USB. You need to make sure your phone is not in airplane mode if you are connected wirelessly. When in airplane mode, all wireless connections are disabled. Also, you need to enable Bluetooth and mobile data to start using CarPlay. If it is already connected, please change the Bluetooth and mobile data to fix it.

Check your USB cable for damage if you are using a wired connection. Try connecting with a new USB cable. You need to make sure that you insert the USB into the correct port. Also, try to reconnect the USB to connect the car to access CarPlay.

Check your Siri

If you try to control your CarPlay by voice command, it doesn’t respond. It means you haven’t turned on Siri. To control CarPlay via voice, enable Siri. To check whether it is on or not, you can follow the steps below.

  1. Open configuration.
  2. To go Siri and search.
  3. Activate the functions below Ask Siri.
    Turn on the features in Ask Siri.

Allow CarPlay when screen is off

If your CarPlay stops working after turning off the screen, you may not have given the necessary permissions. To solve this problem, you can simply give CarPlay permission. You can follow the steps below to go to the respective settings.

  1. Open configuration.
  2. To go General.
  3. Click on CarPlay.
  4. Select your car in My Car.
  5. Play Allow CarPlay while locked to grant permission.

Check if your CarPlay is not restricted

This is a great security feature if you are concerned about your privacy. However, you can restrict the operation of certain features of the application. So you need to allow apps to work even though you turned on this feature.

  1. Open configuration.
  2. Play screen time.
  3. To go Content and privacy restrictions.
  4. Play Permitted Applications.
    Tap Allowed Apps
  5. Activate the CarPlay if you have disabled it.
    Activate CarPlay if you have disabled it

Disable USB accessories

However, this feature might affect your CarPlay if connected via USB cable. But enabling this feature may affect your CarPlay if connected via USB cable. It restricts the operation of the ports of your device. To disable it, follow the given steps.

  1. Open your device settings.
  2. To go Face ID and passcode.Go to Face ID and passcode
  3. Enter the passcode if your device prompts you.
  4. Under Allow access when locked, uncheck usb accessories.
    Disable USB Accessories

Restart your CarPlay from the car

If you can’t access CarPlay, you need to restart your car for a quick fix. CarPlay is not yet optimized in most cars, so you may experience these types of issues from time to time. The reset will do its job if some glitches cause it. However, it won’t work if the problem is more than a glitch. But, still, you can try.

cool down your phone

It’s okay if your device gets hot when you use your phone inside the car after a certain situation. But, when you plug in the charger and use CarPlay, it requires extra power and gets hot. After a while, your device might overheat, forcing you to disconnect from your iPhone. Therefore, let your iPhone rest for a few minutes before reconnecting.

Reboot your device

There is a possibility that your device failure prevents CarPlay from connecting with your car. You don’t need to stress; you can simply solve it by rebooting your device. Rebooting fixes minor glitches that can be found here and there. You should not underestimate the power of rebooting as it works most of the time. So try it.

To turn off your device:

  1. Press and hold the Volume Down Button and the Side Button at the same time.
  2. Once the power menu appears. Slide to the right side to turn it off.

To turn on your devicepress and hold the side button until you see the Apple logo.

To force restart your device:

  1. Quickly press and release Volume Up and Volume Down in succession. Then keep pressing the side button. It may take 20-25 seconds to turn off the screen.
  2. Once the screen turns off, press and hold the Side button until you see the Apple logo.

Set up the CarPlay connection again

CarPlay may not work if you have set up CarPlay incorrectly before. So you need to reset it and set it up again. Doing so can fix this problem and get back to normal. To set up CarPlay, follow the steps below.

  1. Open your device settings.
  2. Play General.
  3. To go CarPlay.
  4. Select your car and click forget about this car.

To reconnect your Apple CarPlay connection:

  1. You must have the Bluetooth function activated.
  2. Open fit.
  3. Play General.
  4. To go CarPlay.
  5. Wait a few seconds and tap on your car.
  6. Select your Unique code.
  7. Touch Allow sync with your CarPlay.
  8. A six digit code will appear.
  9. Tap Apple CarPlay.

Reset your iPhone settings

Suppose you change the phone system intentionally or not. In that case, such an issue arises when your device fails to connect to a third party service. Resetting all settings from your iPhone can help resolve this issue. Reset will return it to default settings. It will not delete your data and files. However, it removes Bluetooth, location, network, and other settings.

  1. Open configuration.
  2. To go General.
  3. Scroll down and tap Restart.
  4. Click on Reset all settings.
    Click Reset all settings
  5. Enter your access code.
  6. Tap Reset all settings to confirm it.

Update device

If you encounter such a problem, updating your device fixes any bugs or other issues that caused it. So if you are having problems with your CarPlay, please update it to the latest version. You also need to update your car’s firmware. Different manufacturers have different ways to upgrade. So please check with your car manufacturer to update it.

To update your iPhone:

  1. Open configuration.
  2. Play General.
  3. To go Software update.
  4. Click on Download and install.Click Download and Install
  5. Enter your access code.
  6. It will download automatically.

Contact your car manufacturer and Apple support

If your CarPlay still doesn’t work, this is your last option. To fix the problem, you need to contact your car manufacturer and Apple. You can take your iPhone and car to the service center for the best result.

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