A group of global experts reveals its concepts for the hotel technologies of the future |

The vision of reconstructible buildings. A mechanized meeting room built with modular and mobile components can be assembled and reassembled through robotic automation. Programmed in advance, the banquet stage, tables and chairs auto-configure and auto-locate. (Credit: Andrés Osorio of OBMI and Envoy)


By HTN Staff – 6.6.2022

After an eight-month collaborative effort, including virtual reality and regular meetings in a customized HOT blimp in the metaverse, a team of more than 200 people, including representatives from Hilton, IHG and Marriott hotels, along with experts in technology and hospitality students from the school have presented seven future hotel concepts.

These concepts are the result of the Hotel of Tomorrow Project (HOT Project), a global think tank of hospitality industry leaders. Selected entries from the organization’s previous Hotel of Tomorrow Project, in 2020, can be viewed here.

“When he meets and collaborates with many of the most innovative minds in the hospitality industry, from owners to operators to technology and product gurus, he uncovers insights and foresight that could reset focus for the future of our industry,” said Ron Swidler, program creator and chief innovation officer for The Gettys Group Companies, a Chicago-based hotel design, development and consulting firm.

“Guest expectations of hotels are rapidly changing how they serve and protect guests, replace and complement human service with technology, serve their communities, act sustainably, operate more flexibly, and more” , said. “These are complex issues that require a diversity of thought and experience.”

Hospitality professionals, technology experts, and product developers from the Hotel of Tomorrow Project focused on the most pressing issues affecting their future: automation, customization, modularity, sustainability, visualization, wellness, and community. A new generation of future hoteliers also contributed to the project by participating in the HOT Ed™ Challenge, a global design competition among students from leading universities. Over eight hundred ideas were generated through facilitated workshops, seven of which are shared with the public.

The following are some hotel concepts that travelers can expect to encounter one day:

Smart furnishings built into the walls, floors, and ceilings allow guests to exercise, dine, lounge, and work in the same room. (Credit: Andrés Osorio of OBMI and Envoy)

Robotic reset. A changing guest room that integrates automated, retractable and revealable furniture as well as robot-delivered items to accommodate changing guest needs. Smart furnishings built into the walls, floors, and ceilings allow guests to exercise, dine, lounge, and work in the same room. Beds rise to the ceiling providing space for robot-delivered exercise equipment and lounge seating emerges from the floor to accommodate socializing. The result: a more efficient use of space and a dynamic living environment with the help of automation.

The functionality of underutilized pool areas is transformed with the introduction of self-contained mini accommodation units. (Credit: RC Aradio and Sent)

Feel and Satisfy Suite. The ultimate in hospitality customization, this guest suite anticipates the needs of each occupant. Biological sensors throughout the room monitor a guest’s well-being, interaction and communication through voice and holography. An anti-gravity sleep and attention chamber monitors vital signs while making environmental adjustments including light, audio, temperature and air quality. A holographic pet is available for the restless child in need of a companion, and an integrated smart window smartphone supports conversations and entertainment via AI-commanded data. Meal options are determined by dietary needs detected by waste analysis. The result: a personalized guest experience that attends to and addresses the needs of each guest, allowing them to leave better than they arrived.

Biological sensors throughout the room monitor a guest’s well-being, interaction and communication through voice and holography. (Credit: Chen-Han Lu of The Gettys Group Companies and Envoy)

Rebuildable Buildings. A mechanized meeting room built with modular and mobile components can be assembled and reassembled through robotic automation. Programmed in advance, the banquet stage, tables and chairs auto-configure and auto-locate. A modular chandelier can be programmed to take on a variety of shapes and create a myriad of visual effects. Holographic tabletop monitors transmit screen data from the stage to the viewer, and robots are available to reconfigure modular floors and even set up tables. The result: a highly flexible ballroom/meeting space restored by automation using modular components that can reduce and reuse waste.

Restorative Resort. The functionality of underutilized pool areas is transformed with the introduction of self-contained mini accommodation units. Key to the popularity of “glamping,” these mobile prefab units provide a private retreat for two or even a small group. Powered by solar energy and cooled and heated by geothermal technology, they offer a biophilic environment in an often underused section of a resort. The result: a new guest experience that takes advantage of interior and exterior spaces for retreat and restoration.

The skin of the building features a translucent and flexible photovoltaic skin that absorbs solar energy, which is stored in the basement of the structure and distributed to neighboring buildings. (Image: Kevin Richards and Envoy)

A world (R) on the flat site. An augmented reality overlay accessed through any smart device, this data-driven system enhances the guest experience by providing self-selected information, from message boards, weather and air quality updates to hotel activity updates. hotel. This information is available in the language chosen by the guest and on the readability scale. The result: a whole layer of useful and real-time information available to guests through their own devices.

Energy Center Hotel. This building model anticipates advances in the collection, storage and distribution of localized energy. The skin of the building features a translucent and flexible photovoltaic skin that absorbs solar energy, which is stored in the basement of the structure and distributed to neighboring buildings. This multipurpose/multipurpose building (hotel and others) uses its virtual model (created for design and construction) as a real-time digital twin to track and display information about the actual performance of the building. The result: a hotel building created to better serve its community, including energy supply.

An augmented reality overlay accessed through any smart device, this data-driven system enhances the guest experience by providing self-selected information, from message boards, weather and air quality updates to hotel activity updates. hotel. (Credit: Chis Sweet of Sweet Supply Co and Envoy)

The seventh concept – dubbed SpaX – is the winning entry of the HOT Ed Challenge, devised by a team from Haaga-Helia University of Applied Sciences, Helsinki, Finland. Aimed at underutilized hotel spaces, SpaX harnesses Finnish culture and tradition to create an immersive and healthy experience: forest bathing, ice swimming and more. Conceived as a sanctuary within a busy city hotel, SpaX blends ancient healing traditions with technology-enhanced multisensory components in a tranquil environment designed to meet the needs of stressed travelers.

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